digital healthcare services

Reach Out to Us

Get in touch and let us know how we can help.

Our service hotline number

Call us to find out more on our health care services.You are one call away from knowing more

0800 - 0009212

*free for calls from Germany

0049 221 429 153 00

*for international calls

Contact Us

Contact us via email on your queries. We will get back to you immediately.

How to Request Account Deletion Under GDPR

If you wish to have your account and all associated personal data deleted from our records in compliance with the General Data Protection Regulation (GDPR), please follow the steps outlined below:

  1. Submit a Formal Request:

    • Compose an email addressed to our data protection officer or relevant department.

    • Use the subject line “Request for Account Deletion Under GDPR”.

  2. Include Essential Details:

    • Provide your account name/username and the email address associated with the account.

    • If you have a user ID or account number, include this in your email.

  3. Identity Verification:

    • Be prepared to verify your identity. This step is crucial to ensure the security of your account and the protection of your personal data.

    • We may request additional documentation for this purpose.

  4. Await Confirmation:

    • Upon receiving your request, we will send you a confirmation email.

    • We will also inform you of the expected timeframe for the completion of your request.

  5. Additional Steps:

    • If there are any additional steps you need to take, we will provide detailed instructions in our response.

  6. Completion of Request:

    • Once your account and all associated data have been deleted, we will notify you.

    • Please note that this process is irreversible.

Your privacy is of utmost importance to us, and we are committed to complying with all GDPR regulations. If you have any questions or need assistance, please do not hesitate to contact us.

Want to know more?

Schedule a demo to know more about our products and we’ll answer all your queries.

CANKADO processes information about your visit on this website using cookies. These are required to ensure the correct functionality of the homepage, to improve its performance and our third-party services. These services cannot be used without your consent.